Using the client-facing tools

You can access the client-facing tools for Individuals, Pairs, and Groups from the main page of your dashboard. The client-facing tools offer elements like intensity scores, lots of different contextual maps and 2 diagnostic tools.

Some of the elements are included in the MindTime Thinking Style report. Your first session might be all about guiding your client(s) through the information contained in their report. However, there is a lot more than you can offer, much deeper learning and insights that will not only help them build a better understanding of themselves but will also build their abilities to use MindTime insights to better navigate others, be they partners, teammates or bosses.

Make sure you have a good understanding of, and know how to speak to the elements you wish to use in your client session. You’ll find explanatory text and video’s below each of the elements on this page.

Watch this live coaching session where John uses different elements to help his client reframe issues and resistances towards a different point of view.

Enter the Session Master Key for the client session you want to prepare for in the keyhole box below. This will populate all of the visuals on this explanation page with that session data. Populating the visuals in the client-facing tools works in exactly the same way.

Intensity scores

The Intensity bars are the most basic representation of a person’s Thinking Style. The 3 actual intensities are the most accurate numerical scores.

The bars show the relative intensity of the three perspectives and the ratio of the blend that makes up an individual’s Thinking Style. In the Results Report, these are a useful first step as they offer the most logical bridge between taking the survey and learning how much of each of the 3 perspectives a person uses in their thinking.

The 3 intensities are next used to plot a person’s position on the MindTime map, the visual framework that allows for a much larger story to be told. It works a bit like a GPS, three signals intersect in a place and a dot marks the spot.

The intensity bars do not appear on the client-facing tools for Pairs or Groups as they are only used to express an individual’s Thinking Style.

Group intensities *NEW

The Group intensities map represents a group’s overall Thinking Style.

The best way to understand this is to think of this as the group’s culture. The higher the percentage in any one perspective relative to the others, the more the group will tend towards manifesting group behaviors that correspond to that perspective.

This map can help you and the group to better understand how individuals with their own Thinking Style may fare within this set of cultural norms. It will also help you to better understand the degree to which a group responds with a Yes or a (don’t-know-enough-yet) No, and the Concrete/Abstract dynamics.

As MindTime is a fractal framework, the same descriptions that are used to describe individuals’ Thinking Styles can be used to describe the group’s.

This map only appears on the client-facing tool for Groups as it only relevant to understanding group composition.

Location on the map (Past-Present-Future map)

Show adjectives

UnderstandingNorms Opportunity
FactsStructureNovel ideas
ResearchStability Dynamic

The Map of thinking – everyone’s point of view can be plotted on this map.

Watch the video for a brief explanation of the three perspectives, Integrated thinking, and to understand how we locate people on the map.

General descriptives

In this general word cloud map, we overlay a layer of adjectives that everyone is familiar with. They offer a non-contextual view that helps people to familiarise themselves with the framework and how it works.

As MindTime is a fractal framework, the same descriptions that are used to describe individuals’ Thinking Styles can be used to describe the group’s.

The value people bring

This map and the ones that follow are all contextual insights overlays and great conversation starters. These informational layers are useful to switch contexts. For example, you can be speaking about a client’s Go-To Thinking Strategy and switch to Stressors as the overlay, which informs why a person might choose not to follow another person’s strategy.

What stresses you

The go-to thinking strategy

This map is helpful when you wish to talk about and highlight their thinking strategy. It’s their sweet spot and can also be their blindspot. The map highlights the value they bring to the collaborative process of Whole Thinking. It can also highlight why they might have a blind spot to alternative approaches and find it challenging to deal with situations where a different thinking style than theirs would be more effective.

This map also helps people understand, whether they are a team or individual, who (which thinking style) they need to turn to to ask for help to reach a goal or move a situation or process forward. For example, who should the team invite to the next meeting to bring more process thinking to the table. It is easier to find the right person ’for the job’ if you understand what is actually needed.

What may strain relationships

This map can be very helpful when you are coaching an individual (or pair) who wants to better understand their relationship(s) in life or work. When a person better understands other’s needs and how they may strain things it’s easier to meet them with understanding and empathy.

Understanding resistances

The Resistances Graph

Of all of the tools we provide you with, the Resistances Graph is perhaps the most powerful and the easiest to misinterpret. Please be sure to read this section before attempting to guide your client(s) in a discussion regarding resistances.

Why are resistances so important to the coaching conversation? Because, it is what trips people up in life that they need help with, not so much what they excel at (unless they’re athletes

This graph is not the same as the Intensities Bars graph. In this graph, we are displaying the degree to which a person is either above the population mean or below the population mean in each of the three perspectives.

The lower a person scores (typically -1 to -4), the more resistant they will be to the concepts and actions that the perspective in question drives.

Not everyone has resistances built right into their thinking. But, for those who do this insight can be where some of the biggest Aha’s! come from. These are the hurdles and challenges they have always faced. Resistance to being organised, resistance to new ideas, or resistance to gathering information. These are just the basic buckets, the resistances are always the same, but manifest in different contexts. The Resistance Graph tells a story for an individual, one that makes sense. You as the coach are there to guide your client through the story of their resistance(s) and how they show up and the consequences they experience.

This is how to understand the Resistances Graph.

The mid point in the graph is the population mean for each perspective. If a person’s bar for a particular perspective falls to the right (above) the mean, then that perspective is unlikely to be one where they feel resistance. However, the further their bar falls to the left of the mean, below the population means, the more this perspective will be felt like one that is resisted.

What does resistance mean? It means that everything to do with the use of that perspective, understanding other people, tasks, cultural artifacts, etc, will be in some way and to some degree resisted, not paid attention to, ignored, avoided, not embraced.

Learning style

MindTime provides an easy way to understand how we each learn and how we can improve our learning experience.

Make sure to check out these 5 short videos on learning. While this content addresses learners, it is also a very good introduction for all educators to gain an understanding of the learning process as seen through the MindTime lens.

Leadership style

The two Dynamics

The Yes/No dynamic

Show adjectives

Risk-averseOpen to risk
Wants certaintyWants possibility
Motivated by own mistakesMotivated by own successes
Drawn to security (safe)Drawn to opportunity (risky)

The Yes/No dynamic highlights a phenomenon that all living things experience, but we rarely understand its impact on our lives. Watching this video will give you the insights and tools you need to explain to individuals, pairs, and groups one of the most fundamental things that can trip people up in relationships and work.

The Concrete/Abstract dynamic

Show adjectives

ExecutesReflects and/or speculates
Makes things tangibleConceptualizes
Wants closureWants to delay closure

How tangible does a person need things to be in order to feel in control of their lives and safe? Watch the video below and reflect on how this dynamic might impact people in their relationships, at home, and at work. If you work with teams, this is about how well a team gets their work done, and on time!

We want to provide you with the best tools in support of your practice. There are always questions and hopefully, we can provide you with the answers. Please, use our Slack Community Channel or the feedback buttons in the lower left corner of your Dashboard to post your questions and insights. Together we grow wiser!